REMOTE SUPPORT SERVICES

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With Remote Support Center, Patika Global Technology provides daily support to partner organizations regarding their existing ERP systems, enterprise softwares and systems. Within the scope of SLa management deal, Patika provides quality service regarding any malfunction in the live systems of clients, any customization or other kinds of requests. With the experience and know-how in corporate business processes, Patika works as a complete solution partner with solution-oriented point of view the companies need. Patika also guarantees the continuity of the systems and processes with the flexible IT support models formed in line with the differentiating needs of the customers from many industries.

Patika provides comprehensive support on errors related to corporate software and systems, provides solutions for low system performance and business process checks, whether it was requested or not by the client.

With it’s expert team consisting of software development specialists, business analysts and test engineers, Patika Remote Support Center provides remote support services, offering its software and systems for different sectors and features to its domestic and international customers. Serving exclusively under SLA agreements and support contracts exclusive to companies, Patika enables clients receive their daily operation and support requirements regarding their IT systems and software in an affordable and efficient manner.

The expert team of Patika Remote Support Center responds to the requests of the customers on application management, application development and system management with world-class service quality. Patika Remote Support Center, which provides solutions to processes and technical issues at the moment that the companies need, resolves problems instantly.

Offering a remote support service to clients, Patika aims to increase the efficiency in corporate systems and to enable companies manage their business processes in an uninterrupted way. It offers improved remote support services enabling business processes to run smoothly after the project go lives and enable companies to make progress towards their strategic goals.

Alongside the uninterrupted and improved need for support offered to customers, Patika also seamlessly fulfills the system improvement requirements coming from the customers.

REMOTE SUPPORT SERVICES

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